NFD Refund & Exchange Policy

Thank you for shopping with us!

1. Custom Orders

All pieces are custom-made especially for you. Once your order is confirmed, it cannot be cancelled or refunded.

2. No Refunds

Because each item is tailored to your specifications, all sales are final and not eligible for refunds or exchanges.

3. Alterations & Exchanges

Need adjustments? Contact us within 7 days of receiving your piece to request free alterations.

4. Defective Items

If there’s an issue with your custom piece, please contact us at +974 66712550with photos and details. We’ll arrange a repair or replacement if applicable.

5. Measurements & Design Details

Please double-check that all measurements (in inches) and design details are correct when placing your order.

⸻

Important Notes

• By placing a custom order, you agree to our refund & exchange policy.

• Estimated production time: 2 to 5 weeks.

• The client is responsible for all shipping costs related to returns and alterations.

⸻

Thank you for being part of our journey.

NFD