FAQs

1. What is NFD?

 

NFD is a contemporary fashion brand based in Qatar, creating custom-made pieces that blend modern elegance with timeless sophistication. Each design is tailored to celebrate individuality and empower women to express their unique style.

 

2. Do you ship internationally?

 

Yes! NFD ships worldwide. Shipping costs and delivery times may vary depending on your location.

 

3. How long does it take to receive my order?

 

Since every piece is custom-made, our estimated production time is 2 to 5 weeks. Delivery time depends on your shipping location.

 

4. Can I cancel my order?

 

No, once an order is confirmed, it cannot be cancelled as all pieces are custom-made.

 

5. Do you offer refunds or exchanges?

 

All sales are final. We do not offer refunds or exchanges. However, free alterations can be requested within 7 days of receiving your order.

 

6. What if my item is defective?

 

If your custom piece arrives with an issue, please contact us immediately at +974 66712550 with photos and details. We’ll arrange a repair or replacement.

 

7. How do I provide my measurements?

 

Measurements should be submitted in inches when placing your order. Please double-check all details to ensure accuracy.

 

8. Who covers the shipping cost for alterations?

 

Clients are responsible for all shipping costs related to alterations and returns.

 

9. How can I contact NFD?

 

You can reach us via:

Phone/WhatsApp:+974 66712550

Instagram:@nfd.qa